Frequently asked question
GENRAL QUESTIONS :
Bharat Silverware is a company specializing in handcrafted silver items. We offer a wide variety of high-quality products, including plaques, and divine silver coins etc.
We are committed to craftsmanship and quality. All our products are made with the finest materials and traditional techniques. We also value cultural significance and strive to create pieces that are both beautiful and meaningful.
We primarily use high-quality 925 silver for our products, sometimes incorporating other materials like acrylic for unique designs.
Yes, we take pride in the craftsmanship of our artisans. Each piece receives careful attention to detail.
We stand behind the quality of our products. Please refer to our warranty policy on our website for details.
While we don’t currently offer full customization, we do have a wide selection of existing designs to choose from. Depending on the product line, we may be able to offer limited customizations in the future. Contact us for more information.
Product-Specific Questions :
We primarily use 925 silver, which is a high-quality sterling silver containing 92.5% silver and 7.5% other metals for strength and durability. Some products may incorporate other materials like acrylic for unique design elements.
To maintain the shine and beauty of your silver, we recommend gently polishing it with a soft, non-abrasive cloth. Avoid harsh chemicals and cleaners. For specific care instructions, refer to the product information or contact us.
Our turnaround time varies depending on the product and current order volume. Generally, it falls within 7-8 business days, but may be extended for more intricate pieces. We will provide an estimated delivery timeframe during checkout.
Unfortunately, at this time we don’t offer international shipping for our products. We apologize for any inconvenience this may cause. However, we are constantly evaluating our shipping options and hope to expand internationally in the near future.
Order and Customer Service :
We try our best to accommodate changes, but it depends on the stage of the order processing. Please contact us as soon as possible if you need to make changes.
We offer a 07-day return policy on unworn and undamaged items in their original packaging. Please refer to our return policy for full details.
You can reach us by phone at +91 9811925929 or by email at [email protected] . We also have a contact form on our website.
Yes, we occasionally offer promotions and discounts. You can follow us on social media to stay updated.
Visit our website at https://www.bharatsilverware.in/ to learn more about our company, products, and policies.
Absolutely! We offer a variety of convenient payment methods for your online purchases:
- UPI: A popular Indian digital payment method for quick and easy transactions.
- Credit Card: We accept major credit cards for secure and reliable payments.
- Debit Card: Use your debit card for a direct and convenient way to pay.
- Cash on Delivery (COD): Pay in cash when your order arrives at your doorstep (restrictions may apply).
We strive to provide you with flexible payment options to ensure a smooth and hassle-free shopping experience. If you have any further questions about our payment methods, please don’t hesitate to ask!